Issue Reporting
Platform

Analysis of Single Post

Reviewing Reddit posts showed the importance of searchability, authorship, and interactive discussion. These features reduced duplicate issues and encouraged community engagement around a single topic.

Analysis of Reddit single post structure

Analysis of User Profile

Analysis of user profiles highlighted the value of identity and engagement feedback. Displaying user information alongside categorized posts, multiple viewing formats, and visible upvote metrics supports transparency while allowing users to efficiently review their activity.

Analysis of user profile patterns

Mapped User Story

To better understand the user experience, we created a mapped user story outlining how SIAT students could theoretically report issues within our platform. I helped shape the overall structure of this user journey, ensuring it clearly visualized the full process from identifying a concern to receiving feedback that reflected realistic student needs and behaviors.

Full user journey map

Interactive Information Structure

An interactive breakdown showing how reports, responses, and updates circulate within the platform, illustrating the relationship between students, faculty, and the system interface. I helped define how information flows between users and the system to ensure the reporting and response process felt transparent and intuitive.

Figma-based design system components

Landing Page

I designed and coded the desktop landing page, focusing on clear visual hierarchy, accessibility, and guiding users toward key actions.

FAQ Page

The FAQ page was designed to reduce repetitive questions by presenting information in a clear format. I focused on readability and intuitive grouping of content.

Profile Page

I designed and coded the profile page to provide users with an overview of their activity. I was responsible for the page layout and implementation within the system.

• Bridging Design and Implementation Designing and coding key pages deepened my understanding of how interface decisions translate into functional experiences. Implementing the landing page, FAQ, and profile pages highlighted the need to consider feasibility, responsiveness, and usability during the design process — resulting in more intentional and practical design outcomes.
• Designing for Collaboration and System Thinking This project strengthened my ability to design within a collaborative environment, emphasizing the importance of shared systems, clear communication, and early alignment. Contributing to user stories, information structures, and a shared design system helped ensure consistency across the platform while allowing individual components to work together cohesively.